Shipping policy
TARIFFS UPDATE Effective 25 August 2025
Canada Post is currently in the process of updating their systems to meet the Duty Paid requirement from the United States. At this time, it is unclear if secondhand goods will be possible to ship via the postal network, depending on paperwork requirements regarding manufacturer origin.
At this time we have had to suspend postal service shipping to the US only, and all US orders must ship via FedEx. Orders sent via FedEx are duty unpaid, and all tariffs, duties, taxes, and processing fees will be collected by FedEx either on delivery or subsequently billed. As always, import charges remain the responsibility of the buyer. Keep in mind that charges apply to the item's country of origin (manufacture, included in all product listings), as well as the Harmonized Tariff Schedule code (usually 7113.19 for gold jewelry or 9706.90 for antiques over 100 years), and processing and brokerage fees.
With any questions, please do not hesitate to reach out via our contact page.
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We currently ship once per week, typically Tuesday. The expected delivery times are from when the package is received by the courier, not when the order is placed. Basic shipping calculates automatically at checkout.
CANADA
Estimates provided by Canada Post are not in our control. For urgent deliveries, FedEx is our recommended and preferred carrier.
Canada Post Expedited: 1-8 days
Canada Post Xpresspost: 1-2 days
Canada Post Priority: Next Day
FedEx Priority: 1-2 days
USA
Expect customs delays with increased processing volume into the US.
FedEx Priority: 1-2 days
INTERNATIONAL
Estimates provided by Canada Post are not in our control. For urgent deliveries, FedEx is our recommended and preferred carrier.
Canada Post Tracked Packet: 6-10 days
Canada Post Xpresspost: 4-7 days
FedEx Priority: 1-2 days
Please keep in mind that we are not able to offer any more information beyond your tracking number when it comes to delays. Unfortunately, we are unable to safely offer local pick up at this time.
If you prefer another carrier, please send us a quick note before checking out so that we can prepare a quote for you.
Once your shipment has been sent you will receive tracking information.
All orders ship out of Ontario, Canada, and international shipments are subject to duties, taxes, tariffs, and/or brokerage fees in the destination country. The recipient is responsible for any incurred fees, as these are unfortunately out of our control. Items over a certain value threshold, which varies by country, are subject to additional paperwork by the recipient for customs clearance. Please contact your local customs office for any questions about these charges.